Browsing by Author Silva, Graca Miranda
Results 1 to 1 of 1
| Issue Date | Title | Author(s) | Type | Access |
|---|---|---|---|---|
| 2020 | Employee adaptive and proactive service recovery: a configurational perspective | Silva, Graca Miranda; Coelho, Filipe; Lages, Cristiana R.; Reis, Marta | article | openAccess |