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	Issue Date	Title	Author(s)	Type	Access
1	1991	The patient comment card: a system to gather customer feedback	Nelson, Eugene C. ; Larson, Celia O. ; Davies, Allyson R. ; Gustafson, David ; Ferreira, Pedro Lopes ; Ware, John E. Jr	article	openAccess
2	26-Jun-1991	Intertemporal stability of patients' quality judgments	Ferreira, Pedro Augusto de Melo Lopes	doctoralThesis	openAccess
3	Oct-1991	Definir e Medir a Qualidade de Cuidados de Saúde	Ferreira, Pedro Lopes	article	openAccess